Cookie Policy
Last Updated: January 2025
At EnergiLum, we believe in keeping things straightforward. This policy explains how we use cookies and similar tracking technologies on energylum.com. We're not fans of legal jargon either, so we've written this in plain English.
Cookies are small text files that websites place on your device. They help us remember your preferences and understand how you interact with our site. Think of them as helpful notes that make your browsing experience smoother.
What Are Cookies and Why Do We Use Them?
When you visit energylum.com, your browser and our server have a conversation. Cookies are part of that dialogue. They store bits of information that help us recognize you when you return and remember what you were doing.
We use cookies for several practical reasons. Some are essential for the website to function properly. Others help us understand which content resonates with visitors or remember your language preferences. And yes, some help us show you relevant information based on your interests.
Types of Cookies We Use
Not all cookies serve the same purpose. Here's how we categorize them on our site:
Essential Cookies
These cookies are necessary for energylum.com to work properly. Without them, you wouldn't be able to navigate between pages or use basic features. They're the foundation of your browsing experience.
- Session management and security
- Load balancing across servers
- Basic functionality and navigation
- Form submission and data processing
Functional Cookies
These enhance your experience by remembering your choices. They're not strictly necessary, but they make using our site more convenient and personalized to your preferences.
- Language and region preferences
- Display settings and accessibility options
- Content preferences you've selected
- Previously viewed pages or sections
Analytical Cookies
We use these to understand how visitors interact with energylum.com. They help us identify which pages are most popular, where people spend their time, and how they navigate through our content.
- Page visit frequency and duration
- Traffic sources and referral data
- Navigation patterns and user flow
- Technical performance metrics
Marketing Cookies
These cookies track your browsing habits to deliver content that might interest you. They help us show relevant information and measure the effectiveness of our communication efforts.
- Content recommendations based on interests
- Interaction tracking with site elements
- Communication campaign effectiveness
- Cross-site behavioral insights
How Cookies Improve Your Experience
Let me give you some real examples. When you visit our Technical Requirements page and then come back later, functional cookies remember that you were interested in that content. We might then prioritize similar information in your session.
Analytical cookies help us notice patterns. If many visitors leave a particular page quickly, that tells us something might be confusing or not meeting expectations. We can then improve that content to better serve future visitors.
For our Thailand market specifically, cookies help us understand the unique needs of businesses operating in this region. This allows us to tailor our content optimization services to address local challenges and opportunities.
Important: We don't sell cookie data to third parties. The information we collect is used solely to improve energylum.com and our services. Your privacy matters to us, and we treat your data with respect.
Managing Your Cookie Preferences
You have control over cookies. Most browsers allow you to manage cookie settings through their preferences or settings menu. Keep in mind that blocking essential cookies may affect how energylum.com functions.
Browser-Specific Instructions
Click the three dots in the top right, select Settings, then Privacy and security. Click on Cookies and other site data to manage your preferences.
Open the menu and select Settings. Navigate to Privacy & Security, then scroll to Cookies and Site Data to adjust your settings.
Go to Preferences from the Safari menu, select Privacy, and manage your cookie preferences there. Safari has strong default privacy settings.
Click the three dots, select Settings, then Cookies and site permissions. Choose Cookies and site data to customize your preferences.
Data Retention and Your Rights
Different cookies have different lifespans. Session cookies disappear when you close your browser. Persistent cookies stick around longer, typically from a few weeks to a couple of years, depending on their purpose.
Your Rights Include:
You can request information about what cookie data we've collected. You can ask us to delete this data. You can opt out of non-essential cookies at any time. And you can change your mind about your preferences whenever you want.
We regularly review and clean up old cookie data. If a cookie is no longer serving its intended purpose, we remove it. This helps keep our systems efficient and respects your digital footprint.
Third-Party Cookies
Sometimes, cookies on energylum.com come from third-party services we use. For example, if we embed a video player or use analytics tools, those services may set their own cookies. We choose our partners carefully and work only with those who respect user privacy.
These third parties have their own privacy policies and cookie practices. While we can't control their cookies directly, we make sure any service we integrate meets reasonable privacy standards.
Changes to This Policy
Technology evolves, and so do our practices. We may update this cookie policy from time to time to reflect changes in how we use cookies or in response to legal requirements. When we make significant changes, we'll update the date at the top of this page.
We recommend checking back occasionally to stay informed about how we're using cookies on energylum.com. If you have questions about a specific change, don't hesitate to reach out.
Questions About Our Cookie Policy?
This cookie policy is part of our broader commitment to transparency and user privacy. For more information about how we handle your data, please review our complete privacy documentation and terms of service.